Check-up
Dietician
Dental Package
Telephone Medical Consultation
Online Medical Consultation
Psychological Counseling
Second Medical Opinion
Loyalty Package

Check-up Package: A free check-up service is provided once per policy year through service providers within the network. The insured also receives 5-25% discounts on other services at the same healthcare facility.

Psychological Counseling: Psychological counseling is offered once per policy year free of charge to the insured through the network of service providers.

Dietician: Online dietician consultation is available free of charge once per policy year to the insured.

Telephone Medical Consultation: This service allows insured individuals to access medical advice via phone, available 24/7, and to consult with a doctor regarding their healthcare needs.

Dental Package: The insured is entitled to one free dental package per policy year, available through the service network.

Online Medical Consultation: The insured can have video consultations with doctors through a technological platform, with 2 consultations available per policy year.

Loyalty Package: This package provides benefits for adult policyholders' parents, including 2 online consultations with a general practitioner and discounts at Neova’s network of healthcare providers.

Second Medical Opinion: This service allows insured individuals to request a second opinion from a doctor regarding an operation after receiving a provisional approval and a surgical decision.

Overseas Consultation: The Complementary Health Insurance Overseas Treatment Consultation covers medical issues that occur during the insured’s tourist or business trips abroad. In the event of a health issue, the insured must submit the Doctor's Invoice and Medical Report (Epikrisis) to the insurance company. The insurance company will reimburse up to 200 USD, covering 80% of the total cost, with the remaining 20% being the responsibility of the insured. This benefit covers one doctor consultation per trip abroad.